Right of withdrawal

You have the right to revoke this contract within fourteen (14) days of receipt of the goods. The goods have to b in prestine conditions.

The right of withdrawal lasts fourteen days, starting from the day of receipt of the goods delivered by the courier (the date of the DDT will prevail).

To exercise the right of withdrawal, you must send a registered letter, a fax or pec-mail to Duphil Organic Srl, Località Saline snc, 37017 Lazise (VR), Italien (duphilorganicsrl@legalmail.it) with a precise declaration of the reason why wants to cancel the purchase contract.

Please fill out the return form otherwise (see below).

 

Consequences of the right of withdrawal

The revocation of the purchase contract entails the return of the payment made, excluding the transport cost.

For the refund, the same method will be used that was used to make the payment originally.

We can deny the refund until we have received the goods.

In any case, he must return the goods within, and no later than fourteen days, from the day he sends us the declaration for the withdrawal of the contract. The extension is guaranteed if you have sent the goods before the deadline of the fourteenth day. The transport costs must be covered by you. You will be liable for the loss in value of the goods, only if this loss occurred due to incorrect treatment on your part.